Purse-Les return policy is customer friendly policy found on the Web. It’s very simple – if you are for whatever reason unsatisfied with your purchase, you have 365 days to return or exchange the product to us, on our tab! No stipulations. We don’t care if the package is opened or the product has been worn, all we care about is making sure you feel comfortable with your purchase. We trust our customers to do what’s right, that’s why we leave the decision up to you. We value your business and support and therefore we’ll do anything we can to make sure you’re completely satisfied with your purchase.
We ship exclusively via FedEx and pay for all shipping on domestic returns and exchanges. International customs requirements unfortunately don’t let us provide prepaid shipping labels for our international customers, but we will gladly pay for the outbound shipping on international exchanges.
If you would like to return or exchange a product, please send an email to Leslie@Purse-Les.com indicating your order number and which product you are returning/exchanging. Then, please let us know why you are making the return, or give us instructions as to which product you would like in its place. Once we receive this information, we will email you a prepaid shipping label to be used for the return/exchange. Upon receipt of your item(s) we will either reimburse your money or ship you a new item. For returns, we will credit the money back to the same card that was used for the transaction.
If you have any questions, feel free to contact us.